COMMENTS OF CUSTOMERS SURVEYED

0 %
Is the average increase in connection calls
1 - 0 H
Average time saved by each employee/day
30% - 0 %
Is the rate of increase in revenue

SOLUTION SET GCALLS

Gcalls is a software solution to digitize the phone system of enterprises, capable of integrating with many other software, helping businesses to centrally manage customer and call data, and easily assess team KPIs. sales and customer service, thereby increasing revenue and improving service.

Integrated PBX software

Vietnam and foreign number switchboards

Outbound calling service

Scenario design
call

Performance increase 30 – 50%

With just one click, you can immediately connect to customers, chat and take notes right in your contacts, and can review interaction data at any time.

Keep all information

Skip predictions and assessments based on manually aggregated and inaccurate data. All data is automatically stored and visualized with detailed call recording, statistics and history.

Seamless process

Deliver a better customer experience when your team gets the information they need right before a conversation starts, by connecting to CRM, Helpdesk, SMS, and other tools.

Rapid growth

Don't be held back by a complicated phone system with bulky equipment and cables. With Gcalls, you can increase the number of agents, expand your branch with the voice system ready at any time.

Benefits of solution

Gcalls is a software solution to digitize the phone system of enterprises, capable of integrating with many other software, helping businesses to centrally manage customer and call data, and easily assess team KPIs. sales and customer service, thereby increasing revenue and improving service.

Why choose Gcalls?

Different from traditional desk phones, Gcalls helps businesses set up and expand wireless PBX within 5 minutes in any country, store all interaction history, allowing staff to understand customers well before conversation.

1

Friendly interface

Friendly interface, easy for personnel to get used to. Reduce training costs and time, and improve work efficiency

3

International connection

Gcalls is a partner of reputable carriers. Helping businesses connect to all network operators in Vietnam and more than 70 other countries

 

5

Team experience

The team has more than many years of experience in the field with a diverse client file spanning many domestic and foreign industries.

2

Quick integration

Using multiple tools is no longer a problem. Quick integration with other enterprise software

4

Handy API

The platform allows convenient and easy API storage and retrieval for your technical usage needs

6

Customer care

Gcalls wishes to accompany and contribute a small part in the success and development of your business. Your success is our number 1 priority.

Software Integrated Switchboard

Every conversation is a great customer experience

PBX FOREIGN NUMBERS

In addition to connecting the number with all Vietnamese carriers, Gcalls also connected to the number of more than 70 countries, helping businesses set up a switchboard serving the international market in just 5 minutes.

No need for complicated paperwork, you can immediately get yourself a foreign hotline number
Charged according to domestic charges
Listen to many calls at the same time on one number
Regardless of line, device, geographical location
Effective remote switchboard management

AR – Argentina

AU – Australia

BH – Bahrain

BY – Belarus

BE – Belgium

BW – Botswana

BR – Brazil

BG – Bulgaria

KH – Cambodia

CL – Chile

ES – Spain

AE – UAE

CN - China

CO – Colombia

CR – Costa Rica

HR – Croatia

CY – Cyprus

DK – Denmark

EC – Ecuador

SV – El Salvador

EE – Estonia

FI – Finland

SE – Sweden

GB – United Kingdom

FR – France

GE – Georgia

DE – Germany

GH – Ghana

GR – Greece

GD – Grenada

HK – Hong Kong

HU – Hungary

IN – India

ID – Indonesia

CH – Switzerland

US – United States

IE – Ireland

IL – Israel

IT – Italy

JM – Jamaica

JP – Japan

KZ – Kazakhstan

KE – Kenya

LV – Latvia

LT – Lithuania

LU – Luxembourg

TW – Taiwan

VE – Venezuela

MO – Macau

MY – Malaysia

MT – Malta

MX – Mexico

NL – Netherlands

NZ – New Zealand

NO – Norway

PA – Panama

PE – Peru

PH – Philippines

TH – Thailand

PL – Poland

PT – Portugal

PR – Puerto Rico

RO – Romania

RU – Russia

SG – Singapore

SK – Slovakia

SI – Slovenia

ZA – South Africa

KR – South Korea

TR – Turkey

Calling Service OutBound

Outbound team is well-trained, working online on PBX software Gcalls. Businesses can secure data by hiding phone numbers

Access statistical reports on work volume and quality anytime and anywhere
Save cost and time in recruitment - training
Responding to seasonal needs
Serving different languages

Design Service call script

Design call scenarios according to the call purpose and products and services of the business. Good call scripts help:

Increase 50-80% conversion rate
Reduce 80% errors when chatting with customers
3 times faster training time
Reduce turnover rate 30%

FIELD

Telephone communication is the backbone of most industries

Educations

Retail & E-Commerce

Technology service

Financial services & insurance

Health care

Personnel Outsourcing (BPO)

Integration your favorite tool

To complete the job well, the team often has to use many different platforms and applications. Understanding that, Gcalls wishes to promote the trend of mutual cooperation between domestic and foreign technology platforms in order to bring better value to the businesses themselves and their customers.

WHAT CUSTOMERS SAY ABOUT GCALLS

Listen to customers talk about their experiences with Gcalls

Partner carriers and technology

Connect to all network operators in Vietnam and more than 70 other countries

Leave message!

Contact

Phone:

(+84) 8985 870 99 (VN)
sales@gcalls.co (Consultation);
support@gcalls.co (Support)

 

Work time:
Monday - Saturday (8:30 - 17:30)

 

Address:

#105, National University Software Technology Park, Quarter 6, Linh Trung Ward, Thu Duc District, Ho Chi Minh City.
1B Trengganu Street, Singapore (058455)

Contact Gcalls for advice

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