20 years ago, international sales seemed possible only to the...
Strategy to expand to international water market
Nhiều công ty có tiềm năng phát triển mở rộng thị trường quốc tế. Tuy nhiên, chúng ta cần xem...
Call Center: Difference between On-Premises and Cloud Call Center (End part)
In the previous section, we provided information on the first 6 differences between the two...
18 benefits that the integrated phone and computer solution brings to Call Center
What is the solution for integrating phone and computer? In general, CTI (Computer Tel...
Call Center: Difference between On-Premises and Cloud Call Center (Part 1)
There are a lot of terms about the types of telephone exchange that make it difficult for you to distinguish and know...
Improve customer experience at Call Center with call review scoring form
When Call Center managers use scoring forms to...