Gcalls Integrated Bitrix24

Gcalls Integrate Calling, SMS Brandname and Call Data Synchronization right on the main interface of Bitrix24

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Bitrix24 is a management platform built and developed on top of the Bitrix24 sitemanager platform. Bitrix24 includes tools such as internal communication management, client management and task management that are easy to customize and suitable for all types of businesses.

01

Integrate LISTENING NOW ON BITRIX24 interface

When working with customer data on Bitrix24 CRM, employees can easily contact them by clicking the call button displayed on the Bitrix24 interface. At the same time, when there is an incoming call, the integrated system of Gcalls and Bitrix24 will display a notification call-box, allowing you to answer the call right on the CRM. It is through this combination that your Bitrix24 system will be even more useful thanks to its integration with the Gcalls solution

02

CLICK-TO-SMS FROM BITRIX24 WITH BRANDNAME

With a tripartite combination of Gcalls – Bitrix24 – Gcalls SMS partner, in addition to Click-to-Call function, you can also Click-to-SMS to send customer care messages with your own brand, just click on the SMS icon next to the customer phone number goods on CRM. In addition, you can also choose pre-made template content to save time.

03

KNOW YOUR CUSTOMERS IMMEDIATELY WHEN A CALL IS ARRIVAL

When a customer calls, a window with the customer's information immediately pops up. That way, you'll be best prepared for the conversation. With just one CLICK to view customer interaction history and better support them. Information may include: Full name, phone number, address, customer request created, recent notes, employee in charge, etc. Surely customers are more satisfied with a service that always cares and respects them.

04

EFFICIENT CALL MANAGEMENT. SYSTEM DATA SYNC

Each call takes place on Bitrix24 are all recorded on the system Gcalls, the manager will easily manage the team's calls. You will easily filter the calls you need: by employee, time, call status, duration and especially by the call label you want.

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