No more worries when the call center system and sales management software are completely separate. When a customer calls, you will not need to ask for the customer's name or ask them to state the purchased product and then look it up in the system. With Gcalls, a window with basic customer information immediately appears so that you can best prepare for the conversation, including: customer name, total transaction value, information about purchased products. nearest, date of purchase…Nothing makes customers more satisfied than a professional service that always cares and respects them.