30 – 50% rise in productivity
30-50% increase in the number of calls a telesales agent can make each day with just one convenient click, speak on phone, take notes right in contact pages and review interactive data at any time.
Hold all the information
Get rid of the guesswork and evaluate based on manually and poorly synthesized data. Control and improve staff performance with call recordings, statistics and detailed call history.
Deliver better customer experiences when your team is provided with necessary information right before the conversation. With connection to CRM, Helpdesk, SMS and other tools, using multiple platforms is no longer a problem.
Grow without pain
Do not be held by a complicated phone system with bulky devices and cables. With Gcalls, you can increase agents, open new branches with a phone system available whenever you need.
Call center solution with Vietnam numbers
Setting up a switchboard (simultaneous calls, greetings, ring groups, music on hold …) and providing web-based application which allows your team to call and receive calls with your company phone number.
Call center solution with SEA numbers
With the number of more than 60 countries worldwide, Gcalls helps your business instantly present and ready to reach customers everywhere, especially in Southeast Asia.