MAXIMIZE HUBSPOT WITH THE CLICK-TO-CALL FUNCTIONALITY
Gcalls for Hubspot provides a seamless integration so agents can work from one unified application. When you need to call a customer, simply click the phone number, the call is immediately connected without switching to another device or interface. For incoming calls, a notification shows up even when you are working on other interfaces. Best of all, with just a few simple steps, your Hubspot will be maximized with Gcalls.
ENHANCE EFFICIENCY THANKS TO
SYNCHRONIZATION AND AUTOMATION
When there is a call, the automation function will help your team reduce the effort of adding a contact, updating and synchronizing customer information between the two platforms and more. As a result, agent performance increases by 25-30%, unnecessary mistakes decline, which allows the team to focus on the most important thing: customers.
RECOGNIZING CUSTOMERS IMMEDIATELY AND CONFIDENTLY ANSWER THEIR CALLS
When the customer calls, a dialog with basic customer information immediately pops up so that you have the best preparation for the conversation. Your team can instantly access the customer profile page on Hubspot with just one click to see the interaction history and support them better. Nothing makes customers more satisfied than a professional service that always cares and respects them.
All calls taking place on the Hubspot interface is statistically saved in Gcalls’ application. What is more, call information is also saved in the customer profile page so that the staff can conveniently track and create notes for that call.