MAXIMIZE HUBSPOT WITH THE CLICK-TO-CALL FUNCTIONALITY
Gcalls for Nhanh provides a seamless integration so agents can work from one unified application. When you need to call a customer, simply click the phone number, the call is immediately connected without switching to another device or interface. For incoming calls, a notification shows up even when you are working on other interfaces. Best of all, with just a few simple steps, your sales management software will be maximized with Gcalls.
RECOGNIZING CUSTOMERS IMMEDIATELY AND CONFIDENTLY ANSWER THEIR CALLS
When the customer calls, a dialog with basic customer information immediately pops up so that you have the best preparation for the conversation, including: total transaction amount, recent deals, created date, products…Your team can instantly access the customer profile page on Nhanh with just one click to see the interaction history and support them better. Nothing makes customers more satisfied than a professional service that always cares and respects them.
All calls taking place on the Nhanh interface is statistically saved in Gcalls’ application so that managers can track and evaluate staff performance for different purposes.