<p style="font-weight: 2; font-size: 50px">Gcalls  for<strong style="font-weight: 50px"> Sapo</strong</p>


Gcalls for Sapo

Click-to-Call functionality right on Sapo Pos interface and automated popups with customer information and purchase history


CONTACT US

Sapo is a multi-channel sales and management platform, providing retail stores and businesses an comprehensive sales and management platform from online to offline with Sapo POS, website design solutions – Sapo Web, fanpage management software – Sapo Social, and Sapo Omnichannel connecting through 4 solutions above.



Sapo website

MAXIMIZE HUBSPOT WITH THE CLICK-TO-CALL FUNCTIONALITY

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MAXIMIZE HUBSPOT WITH THE CLICK-TO-CALL FUNCTIONALITY

Gcalls for Sapo provides a seamless integration so agents can work from one unified application. When you need to call a customer, simply click the phone number on any page (Orders, Customers, Shipping, detailed pages…), the call is immediately connected without switching to another device or interface. For incoming calls, a notification shows up even when you are working on other interfaces. Best of all, with just a few simple steps, your sales management software will be maximized with Gcalls.

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Click-to-SMS from Sapo

In addition to the Click-to-Call function next to each phone number, you can also Click-to-SMS to send customer care SMS messages with your brandname through the integration of Gcalls with our SMS partners. You can message anytime you want, even when on a phone call, just by clicking on the SMS icon next to the phone number or on the Gcalls information popup.

Click-to-SMS from Sapo
RECOGNIZING CUSTOMERS IMMEDIATELY AND CONFIDENTLY ANSWER THEIR CALLS

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RECOGNIZING CUSTOMERS IMMEDIATELY AND CONFIDENTLY ANSWER THEIR CALLS

When the customer calls, a dialog with basic customer information immediately pops up so that you have the best preparation for the conversation, including: Customer name, total transaction amount, latest note… Your team can instantly access the customer profile page on Sapo with just one click to see the interaction history and support them better. At the same time, the latest customer order page is automatically opened or easily accessed when there is a call just by a convenient click. So all information about customers is at hand, the team does not need to ask customers for information that they should have known before talking. Nothing makes customers more satisfied than a professional service that always cares and respects them.

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EASY MANAGEMENT

All calls taking place on the Nhanh.vn interface are statistically saved on Gcalls’ application including history and recording, presented graphically and tabularly in an intuitive way. Managers can track and evaluate staff performance for different purposes.

EASY MANAGEMENT