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SMS Marketing Software And What You Need To Know

SMS marketing software is known as a tool to help businesses optimize their management work. However, not many businesses really understand the use of this SMS marketing software; Or is SMS marketing service really necessary for businesses? So where is the SMS marketing service provider that can advise you? And specifically, what is the special feature of this tool? Let's find out together today!

SMS marketing software what?

SMS Marketing is a form of sending messages that companies often use for the following purposes:

  • Advertise products or services to customers (provide specific information; schedule reminders or thank customers)
  • Update delivery information
  • Announcement of new services or products (specify address, hotline or include brand name)
  • Used to send messages and promotional vouchers to customers.
  • Online operation support.
  • Activate related warranties.
  • Filter data to get yourself a list of potential customers.
dịch vụ SMS marketing
When it comes to SMS marketing tools, any business will immediately mention the phrase "access and market customers".

Objects to use SMS marketing software

Businesses operating in e-commerce

SMS is an indispensable tool for e-commerce stores. This tool will help businesses send advertising campaigns; or proceed to confirm the order has been placed and delivered to the customer, ...

Large business units

Internal communication is extremely important. However, it is also difficult to communicate with most of the staff in a large business or company. For extremely urgent information; emails are judged to be too slow. Therefore, using SMS in internal company communication is the best way to ensure that all employees can receive information as quickly as possible.

phần mềm SMS marketing
And especially at the right time

Service businesses

The use of SMS marketing software will help businesses ensure that your customers will not miss a single message. This can be done by sending customers reminders via SMS Marketing. This will be able to help service businesses today save maximum time and money.

See more: Run ads on Shopee

Non-profit fundraising organizations

There have been many nonprofits that have done very well by using SMS marketing software. These units or organizations can completely announce and call for donations just by sending a text through SMS marketing software.

phần mềm gửi tin nhắn SMS marketing
The goal is for everyone to be able to recognize the information accurately, quickly and as soon as possible

Tourism business model businesses

SMS marketing has become more necessary than ever for travel companies. The reason is that customers need to know all the necessary information in real time. And of course they also include flight time updates; cancellation period; port change time; weather warnings and more.

nhà cung cấp dịch vụ SMS marketing
With SMS tool, businesses can completely transmit information to customers in the fastest way

Why should businesses use SMS marketing software?

  • This is a direct and immediate communication channel.
  • We can completely integrate and use it to support other channels.
  • Can help businesses learn more about their customers.
  • Code can be used to shorten the response; along with that is building a complete database.
  • Can contribute to increased customer consent
  • Allows businesses to track and improve business investment.
Quản lý doanh nghiệp hiệu quả
No company can ignore this SMS marketing service when fully understanding the benefits that this tool brings.

GCALLS – Providing the optimal solution for your business

GCALLS is a unit specializing in providing customer care and sales call center solutions for businesses that prioritize efficiency and focus on improving customer experience.

With thoughtful investments with ability and experience; GCALLS always offers the most optimal solutions for your business reality.

Can speak, GCALLS is a software solution to digitize the phone system of enterprises; with the ability to integrate many different software including SMS marketing software. The solutions provided by the team can help businesses centrally manage data from customers. At that time, businesses will easily be able to evaluate the sales team and customer care team. And from there, it can help increase revenue and improve the service's ranking in the hearts of customers.

Contact us today for a consultation as soon as possible!

Bạn muốn xây dựng tổng đài CSKH và bán hàng chuyên nghiệp Gcalls?

Gcalls là giải pháp tổng đài chăm sóc khách hàng, telesales chuyên nghiệp. Với giao diện thân thiện, tích hợp nhanh chóng với các CRM, Helpdesk, SMS Brandname, Data Report,…. hệ sinh thái tổng đài mà Gcalls mang đến sẽ giúp doanh nghiệp nhanh chóng chăm sóc tốt những khách hàng thân thiết, không bỏ lỡ bất kỳ cuộc gọi nhỡ nào, xử lý phàn nàn của khách hàng hiệu quả, quản lý tốt mọi cuộc gọi, tiết kiệm nhiều chi phí trong xây dựng tổng đài. Và từ đó nâng cao khả năng cạnh tranh của doanh nghiệp bạn trong thị trường mà khách hàng ngày càng khó tính và đòi hỏi những trải nghiệm được cá nhân hoá như ngày nay.

Bạn muốn xây dựng tổng đài CSKH và bán hàng chuyên nghiệp Gcalls?

(+84) 8985 870 99 (VN)

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(+61) 485827088 (Australia)

Gcalls Joint Stock Company - Customer Service & Sales Call Center Solution


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