PRICING
* Gcalls’ standard call solutions include: Support to set up a switchboard and provide Gcalls Plus Webphone – a web-based application on computer browsers. Customer service and sales teams will use this intelligent app to make calls, receive calls and manage call data.
* Note: In addition to the Gcalls Plus Webphone app, Gcalls is also developing Gcalls Plus Mobile on smartphones. This app is currently in beta testing.
* Call us now for free by clicking here for consultancy on solutions, setup process and costs.
Trial
01 user
TRIAL
Experience Gcalls Plus Mobile and Webphone application
Outbound call center for 72hrs
Call recordings and store for 72hrs
Statistics and admin page
200.000vnd
/User/Month(Minimum 2 users)
STANDARD
Gcalls Plus Webphone app
Inbound & outbound call center
Support 3 times for free to configure your call flow:
– Upload your recordings including IVR greetings, after office announcements, holiday announcements and configure
– Ring groups
Record calls and store
(1 Gb/month)
Statistics and admin page
250.000vnd
/User/Month(Minimum 2 users)
BUSINESS
Gcalls Plus Webphone app
Inbound & outbound call center
Support to configure your call flow:
– Record IVR greetings, after office announcements, holiday announcements and configure
– Ring groups
– Music on hold
– Voicemail
– Automatically transfer calls to mobile or fixed numbers
Record calls and store
(3 Gb/month)
Statistics and admin page
CONTACT
Project
PREMIUM
More than 20 users
Customize solutions based on demands
Support to integrate with CRM, Helpdesk
(1) The above prices do not include calling rates and number fees paid to your number providers
(2) Prices exclude VAT and valid until 30/09/2018
(3) Please contact us if you need to prolong the recording storage periods to 03 months, 06 months, 09 months or 12 months
(2) Prices exclude VAT and valid until 30/09/2018
(3) Please contact us if you need to prolong the recording storage periods to 03 months, 06 months, 09 months or 12 months
COMPARISON
SERVICES |
TRIAL 72HRS |
STANDARD |
BUSINESS |
PREMIUM |
|---|
Support to set up a switchboard
|
Support to buy a number from telcos
|
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Support to configure
and change call flows |
03 times
|
Unlimited
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Unlimited
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Ring groups
|
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Call queues
|
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Call an ext. directly
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Transfer calls automatically to mobile or fixed numbers
|
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||
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IVR greeting
|
Recorded by clients
|
Recorded by Gcalls
|
Recorded by Gcalls
|
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Music on hold
|
Default
|
Customize
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||
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Voicemail
|
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After work announcement
|
Recorded by clients
|
Recorded by Gcalls
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Recorded by Gcalls
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Gcalls Plus Application
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On PC/laptop (web-based)
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Basic call functions (call, answer, forward, hold, mute)
|
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Import contacts from a file
|
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Add contact groups
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Free internal calls
|
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Recent history
|
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Interaction history with contacts
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Add notes to contacts
|
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Create task reminders
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Record calls for downloading & playing
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Store call recordings
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1 Gb/month
|
3 Gb/month
|
Customize
|
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Admin page
|
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Visualized statistic & call detail records
|
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Click-to-Call button
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Customize color, greeting & position
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Click-to-Call link
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Integration (contact Gcalls)
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CRM
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Helpdesk
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Customer support
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Email
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Phone
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Onsite (HCMC)
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Support time
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8/6
|
8/6
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8/7
|
24/7
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