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Recruiting Customer Success Engineer (IT Internship)

Gcalls is a pioneering new generation information technology company and focuses on developing new products such as telecommunications, digital services, digital content and digital applications for small and medium enterprises in the Southeast region. ASIAN. The founders and key technical team all aspire to continuously develop themselves to lead the Southeast Asian market in the field of enterprise software services. The company nurtures the desire to become a multi-patent holder in Southeast Asia, and also a training ground for the next generation of Southeast Asian technology leaders.


The Gcalls project is looking for some suitable candidates to support the upcoming RnD projects. Vacancies as title and content below
Position: Customer Success Engineer (CSE)
In summary, at Gcalls, the job position is the intersection between
- System operation management
– Read documentation/learn technology for fast integration on demand
- Optimized development of current architecture and technology
The workload is small enough for an engineer to fully understand a Microservices project using Node.js/Mongdb/React/Docker, develop Devops and operate anything from front-end to back-end. But it will also be really great for those of you who are not determined enough. The line between whether you manage technology or you are "run" by technology depends a lot on your ability / processing speed and quickly learning the necessary skills.


Basic condition:
– Final year students or just graduated within 1 year, wishing to work full-time right after the internship
– Have programmed through a web project and know how to use GIT
It would be better if:
– Knowing how to use Docker is an advantage.
– Programming with Node.js or React Framework is an advantage.
– The working environment must read technical documents in English a lot to understand technology and complete projects


– Total internship allowance up to: 15,000,000 VND
– Be accepted to stay after the project if desired
– For internship programs, after completing the internship project and presenting at Demoday, allowances and rewards will be transferred according to company regulations on the 10th of every month. Working opportunities will be given to candidates with good attitude and ability to complete projects with a salary negotiable between the two parties. With excellent interns who stay at the company, they will be supported with Macbook (or Dell for projects that must use Ubuntu/Windown).
– In case, candidates are looking for a long-term full-time position at Gcalls: in addition to the benefits at Gcalls, which are very competitive with the general market, Gcalls is a brand that has been selected and built over 7 years. years of working with the tech HR community in Southeast Asia. For Fresher and Junior, Gcalls is an ideal starting point for both gathering and honing skills in the early years to become a Senior (>3 years of real experience) or Middle Manager.

Recruitment process:

Register to apply here
Step 1: Gcalls receive CV and send test by mail,
Step 2: After 3 days, candidates will be contacted for interview
Step 3: Direct interview with management department (professional interview)

Bạn muốn xây dựng tổng đài CSKH và bán hàng chuyên nghiệp Gcalls?

Gcalls là giải pháp tổng đài chăm sóc khách hàng, telesales chuyên nghiệp. Với giao diện thân thiện, tích hợp nhanh chóng với các CRM, Helpdesk, SMS Brandname, Data Report,…. hệ sinh thái tổng đài mà Gcalls mang đến sẽ giúp doanh nghiệp nhanh chóng chăm sóc tốt những khách hàng thân thiết, không bỏ lỡ bất kỳ cuộc gọi nhỡ nào, xử lý phàn nàn của khách hàng hiệu quả, quản lý tốt mọi cuộc gọi, tiết kiệm nhiều chi phí trong xây dựng tổng đài. Và từ đó nâng cao khả năng cạnh tranh của doanh nghiệp bạn trong thị trường mà khách hàng ngày càng khó tính và đòi hỏi những trải nghiệm được cá nhân hoá như ngày nay.

Bạn muốn xây dựng tổng đài CSKH và bán hàng chuyên nghiệp Gcalls?

(+84) 8985 870 99 (VN)

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(+61) 485827088 (Australia)

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