Contact now for advice, Call: (+84) 8985 870 99

Email: sales@gcalls.co

Working hours: Mon - Sat 8:30 - 17:00

Recruiting Customer Success Engineer (IT Full Time)

Workplace: Remote

Wage: 9,000,000 VND + bonus

Main responsibility:

– Quickly search and research technical documents and knowledge to solve short-term to long-term tasks.
– Read and analyze source code, install, configure, program and self-test new or open self-written source codes to develop and upgrade the system according to the solutions you are pursuing.
– Standardize, streamline, synthesize, systematize, and document documents so that colleagues can self-serve and find information for their related business needs in the back-end workflow chains. after.
– Be on duty as assigned and actively communicate in multiple channels (phone, sms, chat, email, online meeting, ...) with multi-individual, multi-department and multi-stakeholder professional, drastic and continuous. for complete information, determine the nature of the problem for the completion of the assigned task and the expectations of individuals, departments and stakeholders according to the values committed by the company.
– Regularly observe, monitor and capture the working progress of stakeholders in dependent tasks at the top or bottom to urge, remind, support, adjust and manage changes in a timely manner. time.

>>> The job position is a cross between:

- System operation management
– Read documentation/learn technology for fast integration on demand
- Optimized development of current architecture and technology

Required knowledge and skills:

– Experienced and used to do React Native projects (Plus points)
– Made a mobile app and posted it on CH Play or App Store (plus points)
- Used to work on mobile projects (plus points)
– Using Ubuntu, or MacOS for coding (plus points)
– Candidates are 4th year students who have just graduated or students who have graduated from school for 1-2 years
– Know and have used NodeJS, MongoDB,…

Right:

– Learn directly with experienced brothers and sisters in the industry
– Full participation in compulsory insurance according to State Law
– Participate in internal courses
– Young, dynamic working environment, respecting each member's opinions and promoting personal development.
– Provided with software to support the work
– Work from home, proactively arrange time

About Gcalls:

Established in 2015, Gcalls provides a multi-platform digital PBX solution to help businesses digitize data, improve performance and increase revenue. Up to now, Gcalls has consulted and implemented solutions for many businesses to set up sales and customer care centers in Vietnam or abroad in different fields: Consulting – Education, Retail. , E-commerce, Technology services, Finance, Healthcare, Tourism etc

Recruitment process:

Register to apply here

Bạn muốn xây dựng tổng đài CSKH và bán hàng chuyên nghiệp Gcalls?

Gcalls là giải pháp tổng đài chăm sóc khách hàng, telesales chuyên nghiệp. Với giao diện thân thiện, tích hợp nhanh chóng với các CRM, Helpdesk, SMS Brandname, Data Report,…. hệ sinh thái tổng đài mà Gcalls mang đến sẽ giúp doanh nghiệp nhanh chóng chăm sóc tốt những khách hàng thân thiết, không bỏ lỡ bất kỳ cuộc gọi nhỡ nào, xử lý phàn nàn của khách hàng hiệu quả, quản lý tốt mọi cuộc gọi, tiết kiệm nhiều chi phí trong xây dựng tổng đài. Và từ đó nâng cao khả năng cạnh tranh của doanh nghiệp bạn trong thị trường mà khách hàng ngày càng khó tính và đòi hỏi những trải nghiệm được cá nhân hoá như ngày nay.

Bạn muốn xây dựng tổng đài CSKH và bán hàng chuyên nghiệp Gcalls?

(+84) 8985 870 99 (VN)

(+1) 2014739588 (US)

(+61) 485827088 (Australia)

Gcalls Joint Stock Company - Customer Service & Sales Call Center Solution

www.gcalls.co

 

Dịch vụ cho thuê giải pháp virtual PBX Chăm Sóc Khách Hàng & Bán Hàng
For businesses that prioritize performance, focus on customer experience, and love data

- Office in Vietnam: Room i102, Building A, software technology park, VNU-HCM internal road, Quarter 6, Linh Trung Ward, Thu Duc City

- Office in Singapore: 1B Trengganu Street, Singapore (058455)

- Phone Number: (+84) 8985 870 99

- Email Consulting: sales@gcalls.co

- Email Support: support@gcalls.co

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